For families with a parent at home
OneLoop Care puts one button by your parent's bed. They say what they need in their own words, the caregiver on shift is called right away, and your family gets a record of every request: what was asked, who came, how long it took and what was done.
Built by OneLoop.
What families tell each other
We read through years of posts from families and caregivers on public caregiving forums. The same few stories come up again and again, and almost every one ends the same way: two people remember it differently, and nobody wrote anything down. Here are four, in our words.
"The agency said she left at 7:55. I was on the phone with them at 7:55. Dad was alone in bed, wet and scared."
With the record: the caregiver ends her shift on her phone, and that time is the record. Anything Dad asks for after that comes straight to you.
"Day shift left early and night shift came late. Dad was alone for four hours on a holiday, and nobody told us."
With the record: shifts start and end on the record. If he presses the button and nobody is on shift, you get the text and the call.
"They tell me they check on him every two hours. I have no way of knowing if anyone actually does."
With the record: every request, who answered and how long it took. After each visit his button asks him whether someone came, and keeps his answer.
"Mom told everyone the aide stole her ring. We found it in her slipper a week later. We almost let a good aide go."
With the record: it can't find a ring. It can show a month of that aide answering every call in a few minutes, and Mom saying "yes, she helped me" each time.
How it works
1
One big gold button on a small tablet by the bed. "I need help getting up." "Could I have some water?" No menus and no typing, just their own words.
2
It answers the moment they press, and handles simple things on the spot. When a person is needed, the caregiver on shift gets it on their phone and taps through: got it, on my way, I'm here, done. Then they leave a short voice note of what they did. If nobody answers in a few minutes, it calls them, then you.
3
Every request and how it was answered, caregiver by caregiver, plus a weekly summary. Anything that doesn't line up gets flagged: a slow arrival with a "right away" note, a "done" with no note, or your parent saying nobody came.
What it looks like
OneLoop Care · Dad's room
Pressed 9:40 PM · 1 min ago
Bathroom · go now
OneLoop Care
Read 7:42 PM
Coming next
Same button, no screen. A speaker on the nightstand, and a button your parent can wear to the bathroom, the kitchen or the porch. Press, talk, and help is on the way. Pilot families get the first look.
The record
| Caregiver | Requests | Typical wait | Flags |
|---|---|---|---|
| Denise | 14 | 3 min | 1 |
| Marcus | 9 | 2 min | 0 |
| Weekend aide | 6 | 11 min | 2 |
Choosing a caregiver or agency?
Start those first weeks on OneLoop Care. You'll know, with a record and not a hunch, who answers quickly, who follows through and who doesn't. Use it with caregivers you hire yourself or through an agency. Each one just needs a phone that gets texts.
The scorecard
Every request adds to each caregiver's scorecard: how fast they answer, whether they leave a note, and whether your parent says the help actually came. You can watch it live, and you can watch the trend over weeks and months.
Live at Dad's · 2:14 PM
Weekdays · last 30 days
Weekends · last 30 days
4 slow arrivals · 3 "done" with no note · 2 "done" tapped seconds after "I'm here"
Good caregivers finally get credit for the work nobody saw, and a scorecard they can show the next family. The ones who coast don't last long.
Run a care home or group home?
Built for small residential care homes. Each resident's room gets the button. Whoever is on shift gets the requests on their phone, and you see who answered, how fast, and what was done, by staff member and by shift.
| Room | Last request | Answered |
|---|---|---|
| 1 | Water, 9:12 PM · Tasha | 1 min |
| 2 | Help to the bathroom, 9:30 PM · Tasha | 2 min |
| 3 | "Can someone come?" 9:41 PM | Waiting 4 min |
| 4 | Blanket, 8:55 PM · Luis | 3 min |
| 5 | No requests tonight | – |
| 6 | Help getting up, 9:05 PM · Luis | 12 min |
Fair to caregivers
A confused moment or a mistaken memory can cost a good caregiver their job. The record shows what was asked and what they actually did, so the people doing the work well get the credit for it.
Dignity and privacy
Just Wi-Fi at your parent's home. We send a small tablet that's already set up as the button, and you lease it as part of the service. A dedicated speaker and a wearable button come later, and pilot families get the first look.
One monthly price that covers the tablet lease and the service. We'll go over it on our first call, before anything is set up, so you can decide with the full picture.
Yes. It works with caregivers you hire directly or through an agency. Each caregiver needs a phone that can get texts. There's no app for them to install.
That's when a record helps most. Their request is saved in their own voice and it checks back with them after each visit, so nobody has to rely on memory, theirs or the caregiver's.
No. It doesn't replace a medical alert pendant or 911. It's for everyday needs: getting up, the bathroom, a meal, a drink, a little company.
You'll get a confirmation email right away. Within one business day someone from OneLoop reaches out to learn about your parent and your caregivers. If it's a fit, we send the button tablet, set it up with you, add your caregivers, and you start seeing the record.
OneLoop Care is built by OneLoop. It's the same company and the same security, focused on families.
Are you a caregiver?
We're building a place where families on OneLoop Care can find and hire caregivers, and your scorecard becomes your reference. Join the list now and you'll be first in line when it opens. Step two is a quick checklist of your certifications and experience.
We're enrolling a small first group of families. Tell us a little and we'll be in touch within one business day.